this is a very good tent. but .,, it takes a while to learn how to use it
positives
large
quick pop up
stable with storm poles
negatives
information is given in the side sent cover pocket about how to pack the tent
but not on
-how to set it up
-how to set up the inner tent (nor any instructions with the inner tentI
-how to set up the storm poles (nor info with the poles)
for the inner tent
on your website it is not clear if the inner tent fills the entire outer shelter or not
i learned by trial and error that it does not and there is a space at one side for gear etc outside the inner tent
it is not clear when all the extra guys lines and storm poles should be used ie what wind speed etc
i have used your cinch hub each night for the last 6 nights and mostly it worked well
but on the first night there was a moderate wind and the tent blew away and the ground sheet ripped on two sides
given all this - in summary you have a very good product but you do not give enough information about how to use it and i think it is not good enough for you to hope that users will go to third party videos on how to use your products
given all this i think it would be the right thing to do for you to send me a new complimentary ground sheet as my ground sheet was damaged on the first night i tried to use it- you can contact me at g.thornicroft@btopenworld,com
thank you
g. thornicroft